Payment Policy
Dodex Payment Policy
At Dodex, we use trusted payment methods including PayPal and Venmo to provide a secure, encrypted, and seamless checkout experience for our customers in the United States.
1. Accepted Payment Methods
We currently accept the following payment methods at checkout:
- PayPal
- Venmo
Note: Only the payment methods displayed at checkout are available for use.
2. Payment Restrictions
We do not accept the following payment methods:
- Cash on Delivery
- Personal Checks
- Direct Bank Transfers
3. Payment Currency
All prices listed on our website and at checkout are charged in United States Dollars (USD – $).
4. When Will I Be Charged?
Payment Capture:
Payment is captured immediately at the time of order placement.
Confirmation:
Once checkout is completed successfully, the full order amount is charged, and an order confirmation email is sent to the customer.
Processing:
Orders are processed only after successful payment confirmation.
5. Payment Security
All transactions are securely processed through PayPal and Venmo using advanced encryption technologies.
Dodex does not store, view, or access your full payment details, including card numbers or account credentials.
6. Billing Verification
Please ensure your billing information matches the details held by your payment provider. Orders flagged by automated fraud prevention systems may be delayed or cancelled for security reasons.
7. Refunds
Refunds are handled according to our Refund & Return Policy.
Approved refunds are processed within 7 business days to the original payment method used at checkout (PayPal or Venmo).
Business Information
Business Name: Dodex
Business Days: Monday To Friday
Chat Support: 24/7 Hours
Business Phone: +1 (305)-754-5481
Business Email: support@dodex.shop
Business Address: 100 NE 96th St, Miami Shores, FL 33138, United States